FAQ
What is uSuite Refer?
uSuite Refer is an online software solution that allows you to add an email-to-a-friend form to your website and in emails.
A person clicks the link and enters their friend's name and email address. This sends an email to the friend with a link to your site.
Because the email appears to come from someone they know the friend is likely to click the link to visit your website creating a powerful word of mouse marketing effect.
Back to Top
What can I use uSuite Refer for?
Place a uSuite Refer on your website or emails so users can easily recommend your products and resources to friends and family.
Back to Top
How does uSuite Refer work?
There is no software to install - you access and use uSuite Refer online using your browser.
To use uSuite Refer you need to create a uSuite account. It's free, there's no obligation and you can do it from this website.
Once you have created your account you can set up your uSuite Refer using the easy-to-follow wizards. Then you use the deployment wizard to add the uSuite Refer Form to your website.
Back to Top
How effective is viral marketing?
Referral or viral marketing is considered to be the single most effective way to reach your target market. People trust recommendations from friends and family and are more likely to visit and engage with a site/product/service that has been referred to them.
Back to Top
Can I try it out for free?
Yes. Once you create your uSuite Refer you can preview it to test it out. You only need to activate your Refer when you are ready to start using it.
Back to Top
How much does it cost?
Pricing information is available here.
Back to Top
Will uSuite Refer work with my website?
uSuite Refer is compatible with all websites, including websites built with Yahoo! Stores, FrontPage, Dreamweaver, Cold Fusion, .NET or plain HTML.
Back to Top
Can I fully customise uSuite Refer?
Yes. You can fully customise the window that people use to refer their friends and you can fully customise the email that the friends get.
Back to Top
Can I put the uSuite Refer link on as many pages as I like?
Yes. In fact we encourage you to do so. You can choose to send people to the page that the uSuite Refer was clicked from or you can specify the address referrals are directed to.
Back to Top
How can I measure the effectiveness of my uSuite Refer?
uSuite Refer has reports that show you the number of referrals that were made, and which location they were sent from. It also details the number of referrals that were clicked on and their destination pages. By analysing this data you can generate more referrals and improve your website.
Back to Top
Are visitors removed from my site when they click on the "Send this site to a friend" button?
No. All versions of uSuite Refer open in either a pop-up window or inline within your site. Your Web page remains on screen the entire time - that way, your visitors can continue browsing your site when they're finished recommending it to people they know.
Back to Top
I already have a uSuite account - do I need to create another account to use uSuite Refer?
No. uSuite offers single sign-on. A single uSuite login gives you access to all of the uSuite products, including uSuite Mail, uSuite Event, uSuite Refer and uSuite LiveHelp.
Back to Top
What makes uSuite Refer different?
uSuite Refer makes it easy to add an email-to-a-friend form to a website without needing to write code or install software. And you get access to real-time
reports to quickly and easily analyse your return on investment.
Because uSuite Refer is a uSuite tool, you can combine uSuite Refer with other uSuite tools to form powerful marketing, research and event management solutions.
Add a uSuite Refer to the thank you page of a survey to encourage more respondents. Or add a uSuite Refer to your uSuite Event registration form
to encourage more registrants.
What's more, with uSuite Refer you can create an account online and use it right away. This allows you to try the product out in your own time and with no obligation.
Back to Top
|