FAQ
What is uSuite Event?
uSuite Event is an online software tool that simplifies the processes around event registration and let's you run smarter events with less effort.
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What can I use uSuite Event for?
uSuite Event can be used with almost any type of event:
- Seminars
- Training sessions
- Awards ceremonies
- Formal dinners
- Product launches
- Receptions
- Promotions
- Xmas parties
- Staff functions
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How does uSuite Event work?
There is no software to install - you use uSuite Event online using just your browser.
To use uSuite Event you need to create a uSuite account. It's free, there's no obligation and you can do it from this website.
Then, use the easy-to-follow wizard to create your event registration form. You can add the link to your registration form to a website or send it out via email.
Registrants appear in your uSuite list in real-time and you can login to view, print, edit and run reports.
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Once I have created my registration form, how do I get people to register for my event?
You can email the link to your registration form to your registrants, add the link to your website, telephone people and fill in the form while they are on the phone or print the form and enter the details into uSuite Event later.
uSuite Event has a deployment wizard which makes it easy to distribute your survey.
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Can I customise the event registration form?
The registration forms can be completely customised to match any website. And, in a similar way to a uSuite Survey, you can also choose to ask any number and type of questions on your event registration form. This ensures you get the information to make your event a success.
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Why not just use Excel to manage my data?
uSuite Event allows you to run smarter events. With uSuite Event you can:
- Add a registration form to your website or send the link via email. Respondents register online saving you from manually managing responses and ensuring you get a higher response rate
- Set up automated emails at key times. Now you can send a thank you email on registration or a reminder 1 day before the event with instructions and a map
- View real-time reports and statistics
- Accept credit card payment in real-time over the internet
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What can uSuite Event do for my business?
Using uSuite Event to manage your event can cut registration administration time by up to 75%, while creating a professional and streamlined experience for your attendees.
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Is my data secure?
Development, support and hosting is provided by Ubiquity Software. Ubiquity has developed e-commerce engines for leading government organisations, and has a commitment to ensuring data is secured according to industry best practices. Your data is legally owned by you and no other organisation or user ever has access to it.
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Can I do it all myself?
Yes. uSuite Event has intuitive wizards that are designed to work just like Windows. It has been designed specifically to be easy to learn and use.
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What if I don't want to manage my events myself?
We provide the full range of services to support uSuite. Please contact us.
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Can I try it out for free?
Yes. Once you create your registration form you can preview it to test it out. You only need to activate your event when you are ready to distribute it.
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How much does it cost?
Pricing information is available here.
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Can we get a discount for high volumes?
Please contact us to discuss subscription pricing.
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How do I get help using uSuite Event?
Tips are available throughout and context sensitive help is available on every screen. We also have online resources to help you make the most of your events.
Training options are available.
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I use other uSuite products - do I need to create another account?
No. uSuite offers single sign-on. A single uSuite login gives you access to all of the uSuite products, including uSuite Mail, uSuite Event and uSuite Refer.
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What makes uSuite Event different?
uSuite Event offers all of the features you would expect from a professional event management solution such as real-time credit card payment,
multiple question types on the registration forms, set-and-forget automated communications and fully customised look and feel.
And, because uSuite Event is a uSuite tool, you can combine uSuite Event with other uSuite tools to form powerful marketing, research and event management
solutions.
Send personalised, targeted email invitations with a link to your event with uSuite Mail. Send reminders or thank you messages. Allow
respondents to subscribe, unsubscribe or update their own details. Send a follow up survey at the end of the Event.
What's more, with uSuite Event you can create an account online and use it right away and without installing any software.
This allows you to try the product out in your own time and with no obligation.
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